Can I switch between monthly and annual billing?
Yes. Annual billing is prepaid once per year at up to a 10% discount versus monthly, and you can switch when your plan renews. Prefer to keep paying monthly? Commit to a 12-month term and save 5%, still billed monthly rather than prepaid — talk to sales to set it up.
Can I add or remove seats as my fleet changes?
Add seats whenever you like — they are prorated onto your next invoice, charged on the highest number in use during the period. Reducing seats is available for 24 hours after each invoice, or you can schedule a reduction now and it applies then: a month in which thirty devices were monitored is a month that cost thirty seats to deliver. Seats never drop below the devices you have enrolled. Moving between Core, Standard, and Professional keeps all of your history intact.
What happens to my data after retention expires?
On plans with a maximum retention period, only detailed timestamps are lost. MunkiSee aggregates total active and idle time up to that point, so you can still report on historical trends. Enterprise retention is custom-configured: unlimited on self-hosted servers, where data lives on your own storage, while cloud-hosted data is never held for more than 5 years on any plan.
What happens when the free trial ends?
Nothing is charged and nothing converts automatically. The workspace locks until you choose a plan — nothing is deleted, and everything recorded during the trial is there when you do.